Privacy Policy

Effective Date: 01-01-2024

Thank you for using the MadinatyMall application (“MadinatyMall”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our Application. By using the Application, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you register an account, make a purchase, or communicate with us. This may include your name, email address, phone number, shipping address, and payment information.

1.2 Usage Information

We may collect information about how you use the Application, including your browsing and purchase history, device information, and IP address. This information helps us improve our services and enhance your user experience.

1.3 Location Information

With your consent, we may collect location information through GPS or other location-based technologies. This data helps us provide location-specific features and services. You can opt out of location tracking at any time by adjusting your device settings.

1.4 Cookies

We may use cookies and similar technologies to collect information about your usage patterns and preferences. Cookies are small text files stored on your device that help us recognize you and provide a customized experience.

2. How We Use Your Information

2.1 Provide and Improve Services

We use your personal information to process orders, provide customer support, and improve our products and services. This includes personalizing your shopping experience, analyzing trends, and optimizing our Application's performance.

2.2 Communication

We may use your contact information to send you updates, marketing materials, and promotional offers. You have the option to opt-out of receiving such communications at any time.

2.3 Legal Compliance

We may use your information to comply with applicable laws, regulations, or legal processes, and respond to requests from government authorities.

3. Information Sharing

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our Application, conducting business activities, and delivering services to you. These service providers are obligated to keep your information confidential and secure.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Account Settings

You can review and update your personal information by accessing your account settings within the Application.

5.2 Marketing Communications

You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

5.3 Cookies

Most web browsers allow you to manage your cookie preferences. You can choose to accept or reject cookies or be notified when a cookie is being sent. However, please note that disabling cookies may affect your user experience.

5.4 Location Information

You can manage your location settings through your device settings. If you disable location services, certain features of our Application may not function properly.

6. Account and Data Deletion

6.1 How to Delete Your Account and Data Within the Application

Users can request the deletion of their account and associated personal data directly within the MadinatyMall Application by following these steps:

  1. Open the MadinatyMall application.
  2. Go to the Menu tab.
  3. Select Profile.
  4. Tap on Delete Account (مسح الحساب) and confirm your request.

6.2 Data Retention and Deletion Details

7. Use of Location Permissions in the Background

7.1 Purpose of Use

MadinatyMall uses location permissions to improve the user experience and provide customized transportation services. We use background location permissions for specific reasons, including:

7.2 Protecting Privacy

We are committed to protecting your privacy and ensuring the secure and reliable use of your data. We do not share your location data with third parties for purposes not outlined in this Privacy Policy.

8. Children's Privacy

The Application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

10. Compliance with Google Play Store Policies

We are committed to complying with Google Play Store’s policies regarding user privacy and data protection. We ensure that our application meets all necessary requirements and that we are transparent about our data collection and usage practices, including in-app account deletion options.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at https://madinatymall.com.

By using the MadinatyMall application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.